Medics World Supply

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Privacy Policy

Effective Date: January 12th, 2025

This Privacy Policy (the “Policy”) outlines how personal information (“Personal Information”) provided by buyers (“Buyers”) is collected, used, shared, and protected when Buyers visit or use our website (the “Website”). By using the website, buyers agree to the practices described in this policy. If you have any questions, please contact us at .

Definitions

  • Website: A platform allowing Buyers to place orders for goods and services (the “Goods”) and arrange for delivery (the “Delivery”) under the conditions outlined in this Policy.

  • Goods: Products and services sold and delivered by the Seller to the Buyer through the Website.

  • Order: A request placed by the Buyer on the Website for the purchase and delivery of Goods.

  • Delivery: The process of delivering Goods ordered by the Buyer on the Website.

  • Buyer: An individual (18 years or older) or a legal entity that registers on the Website and provides Personal Information to purchase Goods and Delivery.

  • Recipient: The individual or entity specified during the Order process to receive the Goods, which may be the Buyer or a third party.

  • Seller: The company owning and managing the Website, which supplies Goods to the Buyer.

  • Personal Information: Information that identifies an individual, such as a name, email address, phone number, or other details that can be combined to identify a specific person.

Collected Information

When you visit the Website, we collect the following types of Personal Information to provide you with services and improve your experience:

  1. Contact Information:

    • Examples: Name, phone number, email address.

    • Purpose: To process orders, provide customer service, and communicate with you.

    • Source: Information provided by the Buyer.

  2. Device Information:

    • Examples: Browser type, IP address, time zone, and interaction with the Website.

    • Purpose: To optimize the Website and analyze usage.

    • Source: Automatically collected through cookies, log files, and similar technologies.

  3. Payment Details:

    • Examples: Credit card numbers or bank details.

    • Purpose: To process payments and fulfill orders.

    • Source: Collected during the checkout process.

  4. Call and Email Records:

    • Examples: Records of communications with customer service.

    • Purpose: To resolve issues and improve service quality.

  5. Shopping History:

    • Examples: Items purchased or added to the shopping cart.

    • Purpose: To personalize recommendations and streamline order processing.

  6. Website Interactions:

    • Examples: Pages visited, links clicked.

    • Purpose: To understand user behavior and improve functionality.

  7. Submitted Content:

    • Examples: Photos, videos, reviews, or other content uploaded to the Website or social media pages.

    • Purpose: To enhance user engagement and marketing efforts.

  8. Cookies:

    • Cookies are small files stored on your browser to help the Website remember your preferences and track your activity.

    • You can manage cookies through your browser settings.

How Information Is Collected

We collect information through the following means:

  • Direct Input: Information Buyers provide while registering, placing an order, or contacting us.

  • Automated Technologies: Data collected automatically via cookies, tracking pixels, and web beacons.

  • Third Parties: Information provided by analytics services, advertising platforms, or payment processors.

  • Social Media Platforms: Data shared by social media platforms based on your interactions with our social media pages or ads.

How We Use Your Information

The Seller uses the collected information for the following purposes:

  1. Order Fulfillment:

    • Processing payments and delivering Goods.

    • Generating invoices and order confirmations.

  2. Communication:

    • Responding to inquiries and customer service requests.

    • Sending updates about orders and promotional offers.

  3. Advertising and Marketing:

    • Displaying targeted ads on social media and other platforms.

  4. Analytics:

    • Understanding user behavior and improving Website functionality.

  5. Security:

    • Protecting the Seller and Buyers from fraudulent activity and unauthorized access.

  6. Legal Compliance:

    • Responding to legal obligations and government requests.

Sharing Personal Information

Your Personal Information may be shared with the following entities:

  1. Service Providers:

    • Partners assisting with payment processing, analytics, and order fulfillment.

  2. Marketing Providers:

    • Platforms used to deliver targeted advertising.

  3. Legal Entities:

    • Government bodies or law enforcement agencies as required by law.

We do not sell your Personal Information to third parties.

Buyers’ Privacy Choices

  1. Opt-Out of Marketing Emails:

    • Use the unsubscribe link in our emails.

  2. Cookies:

    • Adjust cookie preferences in your browser settings.

  3. Data Requests:

    • Contact us to request access, correction, or deletion of your Personal Information.

Children

The Website is not intended for individuals under the age of 18. If you believe your child has submitted Personal Information, please contact us immediately.

Your Rights (GDPR and CCPA)

If you reside in the EEA or California, you have the following rights:

  1. Access:

    • Request a copy of the Personal Information we hold.

  2. Correction:

    • Request corrections to inaccurate data.

  3. Deletion:

    • Request the deletion of your data.

  4. Portability:

    • Request the transfer of your data to another service provider.

Retention

We retain your Personal Information as long as necessary to fulfill orders and comply with legal obligations. Buyers can request the deletion of their data by contacting us.

Changes to the Policy

We may update this Policy from time to time. The “Effective Date” at the top of the Policy will indicate the latest update. Please check this page periodically for updates.

Contact Us

For questions or concerns regarding this Policy, please contact us at:

  • Email: 

  • Phone/WhatsApp: +1 (605) 215‑1443

If you are dissatisfied with our response, you can lodge a complaint with your local data protection authority or a regulatory body.